We started RetailXcess as a unique online retailer. To be able to offer customers Awesome products at amazing prices. We are an online Hypermarket that offers customers a one-stop shopping experience. We carry new, custom made to order, demo and shelf pull products, non of which has ever actually been sold to a single customer. We do this while providing the very best customer service, customer experience, and company culture. We aim to inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, vendors, and the community in a long-term, sustainable way. As our Customers demands are constantly evolving because of improvements in products and services, rest assured, we will evolve to meet those expectations. We have a 10 key expectations list that will help us continually meet our customers expectations.

 10 KEY CUSTOMER EXPECTATIONS

1. Be accessible
2. Treat customers courteously
3. Be responsive to what they need and want
4. Do what Is ask within reason
5. Provide well-trained and informed customer service representatives
6. Let customers know what to expect
7. Meet our commitments and keep our promises
8. Do it right the first time
9. Follow up
10. Be socially responsible and ethical 

FUTURE:

Our future is bright and traveling at the speed of our customers needs. We have major expansion plans that we want to achieve. Everything is geared to making our customers life easier and even more convenient while keeping prices under control. We will update our customers as new features and options are being introduced. Thank You