SHIPRULZS 

Last updated: 03/02/2025

If you ride with us, here’s how your gear hits the road. We don’t sugarcoat it — these are the Rulz, straight and raw.

 How We Roll

• Orders process in 2–3 business days.

• We don’t roll on weekends or holidays.

• Production + shipping = your total wait time.

• Some gear is on-demand, built when you order. That can take 4–21 days.

• Over half ship out within 8 days.

• Once it’s ready, we ship within 1 business day.

Delivery Times

Depends on your carrier and your patience:

• FedEx Standard Home Delivery → ~4 days.

• FedEx 2-Day → 2 days (but it ain’t cheap).

• Overnight → only inside the continental U.S. with extra fees.

• No P.O. Boxes. We ship APO/FPO/DPO. Some U.S. Territories need extra fees.

Delays can happen. High volume? Holidays? Apocalypse? Add a few days. We’ll email or call if it’s serious.

 Shipping Rates

Calculated at checkout.
Tracking info comes by email after shipping.
Tracking may lag — if the label’s made, consider it shipped. If you doubt it, contact RetailXcess, not the carrier.

 Customs, Duties & Taxes

Outside the U.S.? Customs fees, taxes, tariffs — all on you, outlaw. We don’t eat those costs.

 Damages & Lost Gear

We’re not liable for what carriers break or lose. If it arrives trashed, file a claim with the shipping company. Save the box, packaging, and proof.

 Returns (Quick Recap)

• Items must be unworn, unused, untorn packaging, tags attached.

• Customer pays return shipping (unless we messed up).

• Every return needs an RMA number plastered on 3 sides of the box.

• Restocking fee = 10–15%, plus a $20 flat inspection fee.

• Returns must arrive within 10 days — not “shipped by then,” but in our hands.

• Send returns to:
  2773 Cantrell Rd.
  Harrisonville, MO 64701

❗If we deny your refund and you want the product back, you supply the prepaid return label.

 Admin / Inspection Fee ($20 Flat)

Covers our crew manually checking your return for damage, missing parts, tampering, or use. This applies to all returns.

 Contact Us

• Website: RetailXcess.com

• Email: contact@RetailXcess.com

• Phone: 331-551-6005

 In outlaw terms: Order it. Wait for it. Track it. If you break the rules, the rules break you.